Ask for current cover information
Request current certificates and an explanation of which cover applies to your booking. Check the policy terms, exclusions, limits, excess and claims process rather than assuming every item is covered for every type of damage.
Tell us about special items
Declare fragile, high-value or unusually heavy belongings before quoting. Ask whether additional packing or a separate insurance arrangement is appropriate.
Check your own policy
Your household insurer or a specialist moving insurer can explain whether your belongings are covered while moving or in storage. Seek advice directly from the insurer and keep an inventory and photographs.